Hand Made MONO Silk Human Hair Topper Straight Clip In Toupee Hair Hairpieces
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
1.Why the length is not the same as description?
We measure the length of hair when the hair be stretched to straight, the wavy and curl texture hair
will be much shorter when compared with the straight hair, pay attention to that before you buy, Thank you!
2.Why the weight is not the same as the description?
Because our product was made by machine, it is normal that it will exist 5-10g error.
3.Why does my hair become tangled?
The hair would become tangled due to dryness, oil&dirt build-up,salt waterand not
combing (wide tooth comb) out your hair daily.
Make sure to wash and condition your hair at least once a week, and if possible, twice a week would be better.
You may use hydrating drops or consult your stylist for further suggestions.
4.Why does the hair shedding?
After the new product was produced, there will have some floating hair on it,
so when your first coming, the floating hair will fall out, hope you could understand.
5.How to deal with the odor?
Some of the clients may talk about the odor when receiving the hair.
Dear, there's no need to worry about this, after co-washing and nursing it for some time, the odor will disappear.
Payment
We accept payment via PayPal only!
Payment is due 7 days after winning the auction or place the order. If you change your mind or something happened make you can't finish the payment, please contact me for cancel.
If order didn't get paid for a long time the system will file the unpaid case. Because no matter you pay or not, ebay always charge me fee, so I have to make case and get fee back. Please be aware that.
Delivery details
Normally your orders will be processed in 3-5 business days . (May be delay when during holiday)
We will ship the package to your PAYPAL Address, so please make sure your address is correct !
Return Description
Return & Refund
Please contact us to request a return/replace/refund authorization.
Return Policy:
1.Return and replacement request is available only the requests within 30 days after parcel received.
2. Returning the item as the same condition as received.
3. Please add a paper with your eBay ID into the return package ,So I can process it soon.
Situation and solution
Defectives---Please contact us and provide a photo of the defective part. After situation confirmed, we will offer you refund/return/replacement according to the situation
Not as Described---Please contact us and provide a photo of the wrong part. After situation confirmed, we will offer you refund/return/replacement according to the situation
Not Received---Please understanding shipping on the way was out of our control ,because of the busy shipping season, holidays, bad weather or force majeure etc. It may be delay for days. But if it took too much time and not delivered, Please message me, I will offer you solution for it.
About us
Please don't leave neutral or negative feedbacks to me before you contact me. All problems can be solve with good communications. Positive feedback was important for me, and I am willing to solve problems for all my customers. We will leave you positive feedback after you paid .
After the package delivered, and you are satisfy with it, please leave a positive feedbacks to me, it will be great helpful to me.Thanks
Contact us
Working time:
Chinese time(Eastern eight zones):Monday to Saturday,8:30 am to 5:30 pm.
We do not work on Chinese legal holiday.
Message reply:
We will reply all messages within 24 hours of business time.
Contact us
Please contact us via eBay message, it was the best way for both you and us to solve problems.
Any questions or anything you need, please feel free to contact me.
We guarantee our customers will have 100% satisfaction.
If you have any questions, please email us before leaving feedback, we will try our best to solve it under your satisfaction.
