We accept payment via PayPal only!
Payment is due 7 days after winning the auction or place the order. If you change your mind or something happened make you can't finish the payment, please contact me for cancel.
If order didn't get paid for a long time the system will file the unpaid case. Because no matter you pay or not, ebay always charge me fee, so I have to make case and get fee back. Please be aware that.
Normally your orders will be processed in 3-5 business days . (May be delay when during holiday)
We will ship the package to your PAYPAL Address, so please make sure your address is correct !
Return & Refund
Please contact us to request a return/replace/refund authorization.
1.Return and replacement request is available only the requests within 30 days after parcel received.
2. Returning the item as the same condition as received.
3. Please add a paper with your eBay ID into the return package ,So I can process it soon.
Situation and solution
Defectives---Please contact us and provide a photo of the defective part. After situation confirmed, we will offer you refund/return/replacement according to the situation
Not as Described---Please contact us and provide a photo of the wrong part. After situation confirmed, we will offer you refund/return/replacement according to the situation
Not Received---Please understanding shipping on the way was out of our control ,because of the busy shipping season, holidays, bad weather or force majeure etc. It may be delay for days. But if it took too much time and not delivered, Please message me, I will offer you solution for it.
Please don't leave neutral or negative feedbacks to me before you contact me. All problems can be solve with good communications. Positive feedback was important for me, and I am willing to solve problems for all my customers. We will leave you positive feedback after you paid .
After the package delivered, and you are satisfy with it, please leave a positive feedbacks to me, it will be great helpful to me.Thanks
Chinese time(Eastern eight zones):Monday to Saturday,8:30 am to 5:30 pm.
We do not work on Chinese legal holiday.
We will reply all messages within 24 hours of business time.
Please contact us via eBay message, it was the best way for both you and us to solve problems.
Any questions or anything you need, please feel free to contact me.
We guarantee our customers will have 100% satisfaction.
If you have any questions, please email us before leaving feedback, we will try our best to solve it under your satisfaction.